Gone are the simple days of running a small business; gone is the time when a disgruntled customer's voice had a lifespan of a few days. We live in the future now, where reviews live forever.
Where a few lil' red stars can make or break your business. OwnerListens is trying to give customers a more direct alternative to Yelp ? and they've just raised over a million bucks to do it.
Source: http://feedproxy.google.com/~r/Techcrunch/~3/1raSNt8CXnQ/
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