Shaun Struckman | Global Solutions Director, Visual Communications | Dimension Data
It?s all about visual communications. The market is buzzing with articles, blogs, analyst reports and vendor marketing on the subject. Video stole the show at the recent Enterprise Connect Conference in Orlando, Fl., previously known as VoiceCon, which might need to change its name yet again to VideoCon. I expect the upcoming InfoComm show in Las Vegas, NV. will be similar. Video is being combined with instant messaging clients, web conferencing portals, and IP Phones, as vendors such as Cisco are evolving the space known as Collaboration. Organisations can now provide their employees a wide range of video solutions from the desktop to fully immersive Telepresence. And that is not all, streaming video is more popular than ever and much easier to use. Executives can create video blogs for their employees and share them across the organisation with very little effort. With all the chatter around visual communications, it is apparent executives and IT personnel want to know more.
But where to start? The vendor? Vendors are likely to be biased in their advice. How about the audio/video company that installed the dusty AV controller and microphones in the boardroom? They probably do not have the underlying IP skills required for the next gen video solutions available today, and very likely do not understand the bigger picture of collaboration in the enterprise. The niche resellers have their place, but enterprises need is a single integrator that understands the entire architecture.
As a veteran IT professional, you know the value of a comprehensive plan which begins with a business value roadmap and ends with an architected solution integrated into your business processes. You also understand the importance of user acceptance and adoption to maximise the return on your investment. Your experience has taught you to find a trusted integrator with feet on the street in the countries where you have offices. You know better than to hire a company that subcontracts everything and employs temporary workers to install your systems. You might also value having a safe pair of hands to look after your newly purchased and installed investment; ideally industry experts whose only task is to look after your equipment, 24x7x365. Your employees, your end users, will be calling for help, and you would likely prefer to work on strategies for the upcoming year instead of answering how-to questions and scheduling video conferences.
Enter Dimension Data.
Dimension Data provides visual communications solutions across the entire solution continuum: Plan, Build, Support, Manage, Improve, Innovate. Start with a consulting engagement from one of our industry experts, who will uncover how your organisation communicates and collaborates and how to take it to the next level. Solution Architects with cross-industry expertise can design integration with Microsoft Applications or ensure the virtualisation blade server environment is architected properly, or design the underlying network to accommodate the new increase in bandwidth and Quality of Service requirements. Dimension Data?s global footprint is unmatched in the visual communications industry with over 550 video related certifications across 34 countries. Dimension Data has captured what it learned from deploying over 2 million endpoints and created an industry leading Visual Communications Deployment Methodology, ensuring your deployment goes smoothly and consistently around the globe. Dimension Data also provides an end user focused managed video solution for supporting not only the equipment but the end users as well. Our concierge services include scheduling assistance, live video helpdesk operators and always available assistance when your end users need it.
But don?t just take our word for it. Industry analyst have called us leaders, video equipment vendors have given us awards and our global enterprise clients continue to rate us high in satisfaction surveys. The message is clear, Dimension Data completes the visual communications vision. For more information visit the visual communications page on our website.
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.